A
04:39
Ahmed
Great. Thank you.
A
04:39
ARC tester
good luck to you!
A
04:39
Ahmed
🙂
04:40
So far, I've successfully repaired several boards with this tester. Experiece is great, but could do with a bit more documentation or a manual.
A
A
04:53
ARC tester
ЕП
Елена Пожилова 22.06.2022 04:50:30
Antminer — en.pdf
not-archived
1.1 MB
MA
12:47

I am having problem with AR … whenever I enter the password it say success and come back to the same page
R
A
MA
A
12:55
ARC tester
In reply to this message
there may be problems with the characters in the password or the network name, we recommend using only letters and numbers. Unfortunately, we cannot change this, this is a limitation in the functions of the operating system kernel.
MA
R
13:04
Raz
In reply to this message
We have many ARC tester here, we sometimes have problems with them
JM
13:05
Jan Makie
What is the problem ARC tester
R
13:08
Raz
Sometimes it's the red button that is not working, sometimes it doesn't recognize boards, sometimes its something else, general tester hardware problem
A
13:10
ARC tester
In reply to this message
right now we don't have a complete repair manual, but we'll get to it soon. Thank you for your feedback!
R
13:10
Raz
But having tester maintenance/repair manual, with good values of the components and circuit, would be useful
JM
13:17
Jan Makie
Open your tester
13:17
Check button
R
13:21
Raz
Most of the time the buttons are simply used up, so we swap them with other boards that we have that are not working anymore.
But those ones that aren't working, it would be nice to have a maintenance guide so we can rescue some of them
But those ones that aren't working, it would be nice to have a maintenance guide so we can rescue some of them
A
13:24
ARC tester
we should have done the manual a long time ago, something went wrong…
JM
13:29
Jan Makie
Can you open the tester take the photo and send me
R
13:31
Raz
No need to send pictures for now, we're good, we have many testers so we're not stuck on a particular problem.
It was mainly about asking for specific maintenance guide for testers, so we can repair the ones that are broken/non-usable
It was mainly about asking for specific maintenance guide for testers, so we can repair the ones that are broken/non-usable
JM
13:36
Jan Makie
If you send me the photo I gave good solution……
R
13:40
Raz
As said, I'm good. I asked for ARC maintenance guide, not for help of any kind.
And I guess ARC knows their product slightly better than you do
And I guess ARC knows their product slightly better than you do
JM
14:03
Jan Makie
Ok no problem
JM
15:10
Jacob McDaniel
In reply to this message
I also have a tester with a bad button. Are replacements sold anywhere?
JM
18:13
Jacob McDaniel

Does anyone know how to solve this pic control error? Have tried reprogramming the PIC and EEPROM, replacing pic chip, reflowing the area. The PIC does have 3.3v power, and there doesn’t seem to be any shorts, so I’m very confused
R
18:28
Raz
In reply to this message
Most of the time it's the connection between the tester and the board.
Try to restart (unplug the power of the tester and then plug it back) and then plug it back to the board.
Otherwise, try with another cable
Try to restart (unplug the power of the tester and then plug it back) and then plug it back to the board.
Otherwise, try with another cable
18:29
That's what I've been doing when it was working well before and all of a sudden PIC Control appeared, and most of the time it's working again
JM
19:56
Jacob McDaniel
In reply to this message
Unfortunately it’s consistent the hashboard doesn’t work in a miner either
19:56
Occasionally it will work for a little bit but then go back to complaining about the pic
A
2022-June-23
LV
08:20
Leonardo Vesque
Hey guys, someone has been through this before? Whatever board I connect to the tester, it enters a reboot loop
08:20
Video file
not-archived
01:23, 25.5 MB
08:20
It doesn’t matter if it’s a T17, S17 or any other model, all of them causes the tester to reboot indefinitely
RM
09:47
Rodolfo Mattei
As @leovesque said We’ve updated the tester and now every board we plug cause the ARC to go in a reboot loop, It just keeps rebooting over and over until we disconnect the board.
"try 1/1 to get lic" means license ?
"try 1/1 to get lic" means license ?
A
09:49
ARC tester
In reply to this message
Greetings! This inscription informs that the tester is trying to get a license from the server, after receiving it, the logo appears and the tester starts working.
RM
09:50
Rodolfo Mattei
Ok, what you guys have to do to the license get in touch with your server ? Because looks like there is no comunication with the license and/with your server....
A
09:51
ARC tester
In reply to this message
@leovesque said he figured out the problem, didn't he? Do you work together?
09:52
In reply to this message
If the tester does not get a license, you will see a message and will not be able to do anything else.
09:54
In reply to this message
If you want, tell me the serial number of any tester, I will disable it and you will see how it looks, just for clarity.
10:03
After that I will return the license, it's just for understanding that you have no problem with this!
RM
10:04
Rodolfo Mattei
One second....
LV
10:04
Leonardo Vesque
Hi again, there was some confusion on our side
10:04
We solved this boot loop issue, just forgot to mention it to Rodolfo as we’re still testing
10:04
But it seems solved rn
RM
10:05
Rodolfo Mattei
In reply to this message
So do we have any issues yet ? Or its working 100% ? Pls share de feedback after the tests.
A
JM
RM
10:15
Rodolfo Mattei
Im just waiting Leonardo finishing the tests.....
A
RM
10:15
Rodolfo Mattei
We let you guys know in a minute.
A
10:16
ARC tester
In reply to this message
there is no reason to hurry anywhere, the main thing is that the problem would be solved!
Justin Murray invited Bryan Ierardi
JM
A
2022-June-24
AK
04:37
Alex Kot
hi 2 all. we got new 19j. & new chips in it. bm1362 but they r smaller then ordinary chips))
04:38
whpo repaired s19j with such chips??? where 2 buy them??
A
AK
04:39
Alex Kot
& no transistor in power line on hb
04:40
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04:40
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04:40
no pic
A
04:40
ARC tester
S19a & s19+ has chips incompatible by pinout with the rest of the 19 series
AK
04:41
Alex Kot
i met j 110t with chips powered by 1?3volts - 10 domens
04:41
1,3v
M
07:19
MinersME
hi i want uograde my tester to pro version
07:19
currently S17+' L3 and eprome editor
A
K
08:08
Kenme
Hello
Whenever I want to test if temp sensors are ok in T17e and S17e this happens. All ASICS are recognized but when I click for temp to read temp sensors it suddenly show 0 ASICS and stops.
Any idea to fix this ?
Whenever I want to test if temp sensors are ok in T17e and S17e this happens. All ASICS are recognized but when I click for temp to read temp sensors it suddenly show 0 ASICS and stops.
Any idea to fix this ?
08:09
Video file
not-archived
00:32, 10.0 MB
M
08:20
MinersME
Video file
not-archived
00:26, 3.5 MB
08:20
Video file
not-archived
00:22, 3.0 MB
08:21
Hi, i have issue once board connected shown board conneted, but once start test (Error Sensor) or ( pic controller)
08:21
i have replacef most of main parts
M
08:21
MinersME
Video file
not-archived
00:26, 3.5 MB
K
08:23
Also S17e
M
08:30
MinersME
In reply to this message
do ri short on half board before test start and then do temperature test
08:30
then gradually move every domain ford to last chip
08:31
there should be one chip defective
08:31
this i have experienced in s17+
A
09:32
Ahmed
Quick question:
09:33
Is the pinout on BM1387 the same as BM1397?
A
A
10:27
Ahmed
Do you know the pinout ?
10:28
PCBs on these miners are absolute rubbish, and working out the schematics from the so-called maintenance diagrams is a waste of time
A
10:34
do you have them?
A
10:39
Ahmed
What's in the manual is the logical representation, not the physical package representation.
10:40
I want to know each pin's name and function - I get the repair bit, and can repair them, but want to know aht each signal does.
A
SB
10:46
it's an old document but might help you
A
10:49
Ahmed
Thank you
A
10:54
ARC tester
In reply to this message
hi, tell me, please, how many volts and amps do you supply to the board and what kind of power supply do you have?
A
10:56
Ahmed
In reply to this message
On that note, on an S17+ board, supplying 14V ended up frying the boost converter circuit on one of the boards - the L1 coil couldn't handle the undervoltage
10:57
It fried on the third test cycle - literally. With smoke.
11:05
What I found so far, and please correct me if I'm wrong, is that a voltage of 18V - 20V is about right
K
JM
20:43
Jacob McDaniel
In reply to this message
Means one of the chips is not hashing. Check the RI signal, it will turn to 0.8v at the problem
A
21:54
ARC tester
In reply to this message
The boost PWM can work from 14 volts, this is not a problem for him, he just was faulty.
21:58
In reply to this message
The behavior of the board in the video is very similar to the fact that the board lacks current or voltage
2022-June-25
P
13:30
P
I already have arc l3 and s9 model can upgrade to pro version ?
2022-June-26
K
18:07
Kenme
In reply to this message
Power supply is a KIPRIM DC310S. Supplying 19V, Max Current is 10A
K
20:34
Kenme
In reply to this message
I just realized that it show 0 asic because due to high demand of current (more than 10A) voltage decrease.
What power supply do you recommend ?
Is there a way to manual set 18V on the original APW9+ ?
What power supply do you recommend ?
Is there a way to manual set 18V on the original APW9+ ?
A
21:52
ARC tester
In reply to this message
Hi! We use Uniontest 6015, you can trust this manufacturer. There are many power supplies that, at the stated 20 amps, give out 5. You also need good wires, otherwise there will be a large voltage drop on the wires.
21:54
We don't use APW blocks, so we can't help with that.
2022-June-27
K
JM
11:58
Jacob McDaniel
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Does anyone know what this port is used for?
C
11:59
Corey
In reply to this message
I would guess it's Arcs port to troubleshoot or program the testers
2022-June-28
K
11:26
Kenme
Video file
not-archived
00:47, 14.6 MB
A
13:43
ARC tester
In reply to this message
The board fails under load, try to cool the board in the freezer and test in the tester.
A
K
JG
22:41
Javier Gutierrez
Try hiveos
22:42
And check voltage in LDO principal
22:42
Change principal microcontroller
22:42
Electric
22:43
And change LDO in dominion sensor temperatur
22:45
You try and not solution in firmware or LDO check ASIC in sensors and change
2022-June-29
AB
17:08
Aurélien Bucher
Bonsoir
Y’a t´il des français sur ce groupe ?
Y’a t´il des français sur ce groupe ?
A
17:09
Anthony | D-Central
Oui plusieurs français sur le groupe
AB
17:22
Aurélien Bucher
Salut Anthony :)
Tu répares les antminer ?
Tu répares les antminer ?
17:23
En fait j’ai tout le matos, un très beau local, mais pas le temps du tout malheureusement
17:23
J’ai bcp de machines en panne :(
A
17:23
Anthony | D-Central
Oui je t'écris en privé
AB
17:23
Aurélien Bucher
Je propose de payer quelqu’un pour qu’il vienne une semaine
17:23
Chez moi :)
K
JG
21:05
Javier Gutierrez
👍
2022-June-30
WK
03:38
Weerapat Klakasikorn
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03:38
How do you measure the power and which one is bad?
03:38
Card is good, inform 0asic.
A
AB
11:48
Aurélien Bucher
Salut Farouk 😁
FP
11:49
Farouk Pops
Salut Aurelien ça va?
2022-June-30
AB
11:50
Aurélien Bucher
Impec 👌
11:50
Ca fait plaisir
11:50
Tu répares toujours ?
FP
11:50
Farouk Pops
🤣👍👍
11:50
Oui j’ai fait une petite pause
11:51
Et toi ça va?
D
11:54
Dusty
hey guys, has anyone ever seen a board show only a few chips good and then after running for a minute, the board shows 48 chips, and then drops back to some working chips for a second, then go back to 48 good chips randomly on an S17 board?
J|
12:05
Jonathan | D-Central
In reply to this message
Typical behavior of the 17 series. As many have already mentioned here, a complete reflow of the board will bring stability to the diagnostic. It is possible that these are microfractures or a cold solder joint. Also it happens that the tin on the top of the chips "slips" on the sides and create small balls of tin which lodge in the contacts of the chips, so a complete cleaning is necessary before reflowing these hashboards.
D
13:20
Dusty
In reply to this message
thanks man, we have been reflowing these boards by the dozen, with great results. I've never seen a board do this before haha.
LV
13:22
Leonardo Vesque
What procedure are you guys doing for reflowing? Do you use an specific hardware for reflowing or just bake it on the kitchen oven? 🤣
D
13:28
Dusty
legit have a regular kitchen oven and a small convection oven from walmart. lol throw the whole board in @450 degrees farenhieght for 10 minutes and let them cool, and your good to go.
LV
13:30
Leonardo Vesque
Tks mate, we’re having some boards presenting this kinds of weird behavior too, so I will try this for sure
13:31
Do you use any kind of temp probe to check if it’s really 450F on the inside? Or that’s not necessary?
D
13:31
Dusty
I personally haven't gotten that in depth with the temperature measurement, but I suppose it wouldn't hurt anything
JM
16:30
Jacob McDaniel

What is this error? S17 board
A
2022-July-1
AK
04:37
Alex Kot
hi guys.who can tell me how to determine what kind of chip should i buy 4 my wm m30s? seller sugests me KF1960 (3C / 3G / 10C / 10G/ 15C) but (3C / 3G / 10C / 10G/ 15C r very important but i dont know which 1 in my wm
K
06:20
Kenme
In reply to this message
I see this very often, it doesn’t necessary mean that the EEPROM is bad or corrupted, just the arc doesn’t recognize it. Manual set on the ARC the model of the board and it should be ok ! If after fixing the board it shows eeprom errors while mining, flashing is highly recommended!
F
15:01
Felipe
Hello we are ready to repair the tests for if someone need we have a workshop in brazil and also in paraguay. Just text to me
15:02
Se alguém tiver com aparelho quebrado nos podemos consertar.
15:02
🇧🇷 🇦🇷 🇵🇾
A
18:07
Austin CHR ~2210 Mining
Finally made it
18:09
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My jig does not auto detect, and does not seem to work anymore. Any ideas?
J|
18:58
Jonathan | D-Central
Try unplugging and cleaning the IO port of tester. Inspect wire ends to see if dirty and clean as well. You can also swap IO cable as they tend to break inside over time. If nothing else works, your tester might have a fuse issue, easy to fix but I'll let ARC assist you with that if it is the case.
A
J|
18:59
Jonathan | D-Central
Most likely fuse then in my experience
A
19:00
Austin CHR ~2210 Mining
Replaced fuse, even tho it worked before
J|
19:01
Jonathan | D-Central
& other hashboards have the same behaviour or just this one?
A
19:02
Austin CHR ~2210 Mining
All have similar
19:02
Reports 0 asic on good boards
19:03
No auto detect
19:04
No red or green asics
J|
19:04
Jonathan | D-Central
Try changing fuse again, but test after with a working board. It is possible you fried the new fuse with the same faulty HB after
A
19:04
Austin CHR ~2210 Mining
Voltage is fine after fuse
A
19:22
Austin CHR ~2210 Mining
Doe you have fuse data?
J|
A
19:55
Austin CHR ~2210 Mining
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A
19:57
ARC tester
A
ARC tester 08.06.2022 12:56:10
ERROR PIC control [English].pdf
not-archived
39.2 MB
Perform the measurements as described in this file and send them to us
A
19:58
ARC tester
In reply to this message
hi! Please make measurements as in the document, it will be easier for us to help you
A
19:59
Austin CHR ~2210 Mining
do you have any other manuals?
A
A
20:07
Austin CHR ~2210 Mining
For the arc
20:07
No 3v3 on f2
20:08
Fuse resistance is fine
5